Frequently Asked Questions
Everything you need to know about shopping with Doublee_CaDA
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements in both inches and centimeters. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.
Which payment methods do you accept?
Doublee_CaDA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by region and are calculated automatically at checkout. Please note that customs duties may apply depending on your country's regulations.
How can I track the status of my delivery?
Once your order has shipped, you will receive a confirmation email containing a direct link to the carrier's tracking page. You can also log into your Doublee_CaDA account to view your order history and real-time status updates.